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I want to cancel my vacation reservation? - LEGOLAND New York Resort There are six other LEGOLAND Parks in the world - LEGOLAND Billund in Denmark, LEGOLAND Windsor outside of London, LEGOLAND Florida in the U.S., LEGOLAND Deutschland in Germany, LEGOLAND Malaysia and LEGOLAND Dubai. ), Daily in-room treasure hunt with complimentary LEGO souvenir^, Kid-friendly amenities in every room including a separate entertainment center, bathroom with handheld showerhead and more for the ultimate family convenience, Access to the resort-style pool at your hotel (heated seasonally), Build your own souvenir from LEGO bricks and learn from the experts with a free Master Builder Workshop, exclusive to hotel guests staying at LEGOLAND Hotel or Pirate Island Hotel. The operator of the LEGOLAND California Resort reserves the right to alter, close or remove goods, services, and attractions without prior notice for technical, operational, or other reason. The Cost of your Reservation: We are committed to providing great value offers on accommodation packages. I. (5) Please note, we cannot accept any liability for any damage, loss, expense or other sum(s) of any description (1) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you or (2) which did not result from any breach of contract or other fault by ourselves or our employees or, where we are responsible for them, our suppliers. Contact us immediately if any information on the confirmation appears to be incorrect or incomplete as it may not be possible to make changes later. A separate paid event ticket will be required for entry into Brick-or-Treat. Up to three (3) Complimentary Guest 1-Day 3-Park Day Admissions per select Annual Pass when you pay in full at the time of purchase ^^. Some areas or venues at LEGOLAND New York Resort may be closed due to inclement weather, annual maintenance, special events, private parties or educational programs. Legoland Malaysia Ticket Price & Promo 2022 (Updated) - SGMYTAXI.com This was our first US theme park experience and it was a wonderful introduction! If cancellation or no-show occurs then all monies are . The company also said Discovery Cove will reschedule or refund reservations booked online or from the call center with no cancellation or change fees. Separate sleeping area for kids in EVERY ROOM. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Thank you for recommending the Resort to our present and future TripAdvisor Guests. 14. If cancellation occurs by 4 P.M. EasternTime 5 days prior to scheduled arrival date, then deposit is refunded in the original form of payment, minus the non-refundable Flexible Cancellation fee. What is the cancellation policy? - LEGOLAND Billund Service Center LEGOLAND Vacations reserves the right to cancel reservations due to lack of valid credit card and/or deposit. California:(833) 710-5346. If cancellation occurs more than 5 days prior to scheduled arrival date, then deposit is forfeited. Ok yes, I HAD to leave my purse with a complete stranger. Cancellation Policy for Reservations on a Promotional Rate: No cancellations, changes or refunds are allowed. The Site is owned and operated by the LEGOLAND Parks. Terms and Conditions - Legoland 4.3 Subject to Term 5.5, 9, 10, and 11, all passes entitle the holder admission to LEGOLAND for a period of 12 months from the date of purchase online. Please note that the LEGOLAND Vacations Trip Protection Plan is not a typical travel insurance. F. Special Requests and Medical Problems: Any special requests must be made at the time of booking. Thank you for pointing out the customer service you received at the hotel, our staff is honored to have received an exceptional rating from you!As you mentioned in your review, our hotel does experience a high number of visitors and therefore it is critical for us to do a better job maintaining our hotel looking fresh and clean at all times. For cancellation of a stay between 14 and 0 days prior to arrival there is no refund. All rights reserved. You will be asked to verify your pass numbers during the journey so please make sure you choose the correct pass. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions. Visit our Short Breaks Help Centre. Family-Friendly . Conditions of Suppliers:Many of the services which make up your visit are provided by independent suppliers. On the day. You will be required to cover any and all fees for the issuing of a doctor's note. If cancellation occurs less than 5 days prior to scheduled arrival date, then all monies are forfeited. LEGOLAND Discount Tickets LEGOLAND Kids Go Free - LEGOLAND in Florida Considering this hotel is sold out several months out of the year, this hotel gets a lot of traffic. We stayed one night in Legoland CA Hotel and had an amazing time. LEGOLAND Hotel and LEGOLAND Pirate Island Hotel are both located just steps from the theme park entrance and feature fully-themed rooms along with daily entertainment offerings designed for kids by the creative minds behind all of the theme park and event content year-round. The cardholder must be at least 18 when the booking is made. 2-Day Hopper Tickets. LEGOLAND CALIFORNIA RESORT and SEA LIFE are part of Merlin Entertainments Ltd. LEGOLAND reserves the right to add, delete, or modify policies without notice. It is in the interest of everyone at our Attraction to comply with the safety measures that have been put in place. 2.2. LEGOLAND Billund Resort is Denmarks most famous and popular amusement park for families and children of all ages. Changes by you:Once a confirmation number has been issued it will not be possible to amend or transfer your purchase. Please note, the above options are not available where any change made is a minor one. All cancellations must be made through the LEGOLAND New York Resort call center. LEGOLAND Vacations may terminate a travel contract without notice if a customer persists in interfering with the performance of a trip following a written warning. We only came across a couple people in the park, who were less then happy to be there. Tickets are purchased on a non-refundable and non-transferable basis, as per our terms and conditions. Taxes and fees that are shown are estimates only. The staff were all amazing & lego trading was really fun! artifact uprising everyday photo book; what do the orange bars on the graph represent? Given my experience, I've got to imagine it's nearly impossible to cancel without the $25 protection fee.More, Dear Pecas123,After reading your review, our entire hotel team is deeply saddened and embarrassed for leaving you disappointed and let down. We reserve the right to correct errors in both advertised and confirmed prices. If you wish to cancel only some of the Passes after the initial twelve (12) month period, you may do so by calling LEGOLAND at 760-786-0034 or emailing [email protected]. ; Pre-booking is essential, all guests must pre-book online prior to visiting, Annual Pass time-slots are subject to availability ; Children and Adults will need to bring along socks to play in our soft . 2. No cancellations or modifications are allowed within 5 days of arrival. Short Breaks - Contact Us. !Definitely highlight of our holiday! If warranted by circumstances, LEGOLAND Vacations may offer the customer the option of changing his/her booking or withdrawing from the contract free of charge. What is the Vacation Cancellation Policy? - Legoland It is your responsibility to ensure all members of the party are in possession of all necessary travel and health documents before departure. Upon the conclusion of the investigation and depending upon the findings of such investigation, the suspended Pass will either be reinstated and extended to cover the period during which such Pass was suspended, reinstated without extension for the suspension period, or immediately revoked. Indoor Playground Tickets | LEGOLAND Discovery Centre Melbourne Some of these terms and conditions may limit or exclude the supplier's liability to you, usually in accordance with applicable International Conventions (see clause 9 (3)). Cancellation Policy for Guests who decline Trip Protection Plan and for Reservations made within 5 days of arrival: If you made your booking within 5 days of arrival or you declined to purchaseTrip Protection Plan, no cancellations, changes or refunds are allowed. (s20), LEGOLAND ApS | stvej 10 | DK-7190 Billund | VAT: DK36887613, Step into imagination and discover the LEGO magic everywhere, LEGOLAND bids cool princesses, brave dragon knights and mad wizards welcome. LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure, NINJAGO and LEGOLAND are trademarks of the LEGO Group. What are the standard ticket prices to LEGOLAND California Park and Water Park? Cancellation Policy for Reservations with Trip . We paid the $25 flexible cancellation fee upon booking, because there was a small chance that we would have another commitment. On account of you or your spouse, partner, children, parents, parents-in-law, children-in-law, grandchildren, siblings, grandparents, brothers or sisters-in-law, or travelling companion(s) dying or suffering acute illness or a serious injury that requires hospitalisation, medically prescribed bed rest, or any comparable situation. LEGOLAND Vacations Corporate Office H. Directions: Please make sure you have directions to the accommodation listed on your booking confirmation. All rights reserved. RM149 (Mykad Holders) RM157 (Singapore Residents & International Travelers) 4. II. Sign up to receive our awesome email newsletters, including all the latest news and exclusive offers! Skip to main content. Rules and Regulations: By purchasing an Annual Pass at LEGOLAND California Resort, you agree to be bound by LEGOLAND Annual Pass and LEGOLAND California Resort's Terms . Legos everywhere and cool room decor! Sign up to receive our awesome email newsletters, including all the latest news and exclusive offers! Select Annual Pass. 3.3 Customers who have booked a package which includes admission tickets will be required to furnish printed tickets at the park gate for entry. The phone in our room did not work and you can tell carpets and tile in the bathroom are getting very worn. Please note that some of the jurisdictions may not allow the exclusion of implied warranties, so some of above exclusions may not apply to you. You will be the first to know when we release our lowest Annual Pass price of the season! Awesome Awaits. Registration No. (s21), LEGOLAND California: Today's Opening Times: 10am - 6pm. This means that if you wish to annul the purchase of cancellation protection, you must inform LEGOLAND ApS of same within 14 days of having made the purchase. Any verbal notification must be put in writing as soon as possible. Gulf Beaches. Prices per ticket vary by day and by ticket type, Monthly Pay option is for Florida Residents only and requires a Down Payment^, LEGOLAND Theme Park: Today's Opening Times 10am - 6pm.