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(800) 448-2736. Our partners cannot pay us to guarantee favorable reviews of their products or services. As a convenience to Owners and Guests, Hilton Grand Vacations offers names of and/or lists of providers who have indicated they would be able to provide products and/or services to Owners and Guests. Got transfered to the HGV after booking a free night reward since the 500 points just for listening sounded good. A bar/lounge, a 24-hour front desk, and express check-out are also provided. Before you travel, please check for specific travel advisories about the following countries: International Travel Back to the United States. Lets take a look at Club Hilton Grand Vacations and how it's different from Hilton's loyalty program. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Reimbursement of points. EXPLORE OUR VENUES. HGVC Rescission letter help (2018) - Timeshare Users Group Discussion THIS MATERIAL IS FOR THE PURPOSE OF SOLICITING TIMESHARE OWNERSHIP INTERESTS IN A HILTON GRAND VACATIONS RESORT. Hilton's Three Night $199 Mega-Deal February 4, 2021 by Tom Sumner Hilton is currently offering three nights at selected Orlando and Las Vegas hotels at a staggering $199 for three nights. TUG has now saved timeshare owners more than $20,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! These can come in the form of Hilton Honors points, but can also include the ability to earn and redeem points with many other hotel chains. As if that's not enough, you'll also get 15,000 Honors points (worth around $90) thrown in. These specials can include discounted travel packages, a bonus of Hilton points and even a $200 free night certificate. NerdWallet strives to keep its information accurate and up to date. I have provided 1 photo and have more, Desired outcome: I would like my $223.88 refunded. (West coast Florida or South Carolina). It has no actual value outside of the intrinsic dream of vacationing in their greatly overstated manner. We told the manager we didn't feel like taking part in the program at this time. Unsubscribe easily. This is not a solicitation to sell to any person who is a resident of any state in which the registration requirements of that state have not been met. Toll Free Number: (866) 843-4482. Hilton One Night Reimbursement Missing Rebate, Send me my $200 Rebate Voucher money to my Hilton account, Read full review of Hilton Grand Vacations Club. Learn everything you need to know about becoming an Owner with Hilton Grand Vacations. Desired outcome: They did suggest that I just use the confirmation number that was given to me. Hilton Honors points dont expire as long as youve had activity on your account within the past 24 months. Visit our Start Traveling pageto choose from our latest vacation offers. More money was required they said to take full advantage of all benefits. She promised that her manager would call the next day. Hilton Honors points vs. Hilton Grand Vacation Club points. Terms apply. These are not recommendations to use any particular provider, and Hilton Grand Vacations makes no representations regarding the qualifications of these providers or the quality of the products or services offered by these providers. We would receive tax benefits by purchasing a timeshare. Visit our Start Traveling pageto see our latest vacation offers and purchase your discounted package today. Our team will be able to provide up-to-date information on activity rooms for children during tour times at participating sales sites. Would like a refund of my $224.87 booking fee. Send me my $200 Rebate Voucher money to my Hilton account. These include more than 6,800 properties worldwide, all of which can be booked using your Hilton Honors points. After several more attempts over the next 30days we were given multiple promises and case numbers. THIS MATERIAL IS FOR THE PURPOSE OF SOLICITING TIMESHARE OWNERSHIP INTERESTS IN A HILTON GRAND VACATIONS RESORT. I just want my $224.87 dollars back! Savings and available accommodations may vary by season. Premiums are awarded after attendance at sales presentation and may not be redeemed for cash. I dont like taking elevators and due to the filthy conditions In the stairwells I was uncomfortable taking the stairs, and felt forced to take elevators. She wouldn't take "no" for an answer, even after I laughed at the $49 online reservation charge and the 17.5% interest rate they wanted to charge! We have had our timeshare for 8 YEARS and have only been able to utilize it 4 TIMES while spending more than $28,000 thats works out to $7,000 per vacation or better yet $1000 per night and Im only talking about the accommodations. It looks like it's the old bait and switch game. At Hilton Grand Vacations, the safety and well-being of our Owners, guests and Team Members is of utmost concern. When I called asking why the written communication did not include anything I agreed to, I was told that it did not matter. This website uses cookies to ensure users get the best experience on our website. Phone Number. I want my $224.87 dollars refunded to me. I trust that all is great. Theyre like loan sharks on the hunt! All stairwells had the same garbage upon arrival as when we left. Harbourview Villas at South Seas Island Resort, Plantation Bay Villas at South Seas Island Resort, Plantation Beach Club at South Seas Island Resort, Plantation House at South Seas Island Resort, South Seas Club at South Seas Island Resort, For information about COVID-19, including symptoms, refer to the resources provided by the, For information on travel advisories and restrictions, including a map of impacted travel locations, visit the. Hilton Grand Vacations assumes no liability for the products or services furnished by these independent providers who have no affiliation with Hilton Grand Vacations. We encourage you, your families and all guests to follow the CDCs guidelines. 4. Desired outcome: We were told that the purchase was an excellent real estate investment and a hedge against hotel costs. Would love to be able to get into one of the many resorts we were looking at. We have lost all faith in them at this point. Choose one of six stylish venues, from a private boardroom suitable for 10 to the stunning 500-capacity Grand Ballroom. It is appalling that this company resorts to deception and dishonesty to sell its useless product. Please note the following for existing reservations. The Sales Agent is Hilton Resorts Corporation (dba Hilton Grand Vacations) located at 6355 Metrowest Blvd. Seller of Travel Ref. At the end of a call to make reservations for an upcoming trip to Houston, I stayed on the line to listen to someone trying to sell a 3-night stay to Las Vegas. Hilton Grand Vacations Packages - 3 Nights - LoyaltyLobby It's only good for 1 night. The Developer/Seller of LV Tower 52 Vacation Suites is: LV Tower 52, LLC, located at 100 Crescent Court, Suites 260, Dallas, TX. During your vacation, you'll attend a Personal Preview, an approximately two-hour sales presentation and tour that will introduce you to the many benefits and privileges of vacation ownership with Hilton Grand Vacations. Do not sell or share my personal information. The amount of interest Hilton Grand Vacations is collecting is staggering, especially considering they present the product as a real estate investment and are charging credit card interest rates. I did not receive a call within this timeframe. However, its difficult to recommend timeshares to most people, as their ongoing costs and lack of flexibility can hinder many would-be owners. If I could give a negative star I would. We're taking Hilton grand vacations, (now the parent company of Diamond resorts) to federal court to change rules and regulations for the timeshare industry. Full pre-payment using a major credit card is required. Travel Updates From Hilton Grand Vacations This influences which products we write about and where and how the product appears on a page. Booking a trip was confusing and nothing was ever available. We emailed and sent a letter (with tracking) to the address in the contract within 10 days of the date the contact was signed. Hilton Resorts Corporation and its affiliates, subsidiaries, parent and its parents affiliates and subsidiaries and partners are also the developer of timeshare interests in the U.S. and internationally. With Hilton Grand Vacations, you'll always have a variety of vacation destinations and experiences to choose from, including our distinctive collection of Hilton Grand Vacations resorts, more than 6,100 hotels and resorts in the Hilton portfolio of brands, more than 4,300 affiliated resorts through resort vacation exchange privileges at RCI Exchange Resorts and SFX Preferred Resorts, and specialty travel experiences through our ClubPartner Perks travel partners. However, it is also possible to convert your ClubPoints directly into Hilton Honors points. He also took our IDs and credit cards and ran an unauthorized credit check on us! Finally, we were told that we did not have a membership. We realized shortly after that there was no discount associated with the $1695 that the program costs -- hotel stays in all of the offered destinations were less than or about the same as the cost of the program. Should I join the Hilton Grand Vacation Club? They simply glaze over the financial portion by focusing on the monthly payments associated with the mortgage loan. At Hilton Grand Vacations, the safety and well-being of our Owners, guests and Team Members is of utmost concern. When they said that they didn't recognize the ONLY number that I have, I responded "of course you don't". It may take you some time, but get your money back asap. Upgrades may be available at an additional cost. BBB reports on known marketplace practices. Until now, I have not received any refund. It is now April, I have talked to countless people at HGV. We remain diligent in our commitment to provide a safe, hospitable environment for all who visit our properties. She asked if we wanted free stuff, such as tickets to the gondola rides, and other activities, as long as we attended a presentation and tour of their resort nearby. The Developer of Grand Islander is: BRE Grand Islander, LLC, located at c/o Blackstone Real Estate Partners VI L.P., 345 Park Avenue, New York, NY 10154. Recent Resort Experience Additional destination offers can be found under the Resorts and Destinations tab at the top of the Start Traveling page. We were also told that we could roll over points, but when we tried to do so, we were unable to, and no one seemed to be able to help us. These hotels and resorts are located in a wide variety of locations around the world. Pricing is without promotions and discounts and subject to change. Hilton Grand Vacations, Inc. Business Profile Hilton Grand Vacations, Inc. Even that process in hindsight was misleading; talking about having access to Disney and Universal as if they were affiliated with them in some way. Get more smart money moves straight to your inbox. I am a handicapped senior and we attended a presentation in Las Vegas. Thank you. The Club & Owners (formerly Diamond Resorts). Here is a list of our partners. I told the receptionist and manager that is not possible because I confirmed it on Oct 23 and even showed them the confirmation email. There are thousands of places in which you can redeem your ClubPoints, including Hiltons 55 Vacation Club properties. The cost of being a member will depend on how many ClubPoints youd like to purchase, meaning the more points you buy, the more vacations you can take. Savings and available accommodations may vary by season. Hilton Resorts Corporation and its affiliates, subsidiaries, parent and its parents affiliates and subsidiaries and partners are also the developer of timeshare interests in the US and internationally. Pre-qualified offers are not binding. HGVC & GTS. Sign up to receive our free weekly newsletter. Then we returned to the sales counselor's cubicle, and he was trying to convince us to buy a timeshare since I mentioned wanting to travel everywhere. My name is Joan Geiger. This smoke-free hotel's full-service spa and nightclub are among the highlights. Here's where to go if you have a question about a vacation package you've purchased or need to make a change to your existing plans. Whether you should buy into a timeshare program is a personal decision. This information may be different than what you see when you visit a financial institution, service provider or specific products site. THIS MATERIAL IS FOR THE PURPOSE OF SOLICITING TIMESHARE OWNERSHIP INTERESTS IN A HILTON GRAND VACATIONS RESORT. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105. My wife and I were offered an opportunity to see if we would be interested in purchasing a timeshare with HGV. I had to call to get the points deposited and then they only deposited 25K. Weve got the answers you need, and we look forward to hearing from you. Should have known better!!!! We get a different story every single call. These are not recommendations to use any particular provider, and Hilton Grand Vacations makes no representations regarding the qualifications of these providers or the quality of the products or services offered by these providers. Full Refund and no more contact with the business. Promotions requiring attendance at a sales presentation are for the purpose of introducing the benefits of vacation ownership. We were lied to and told it would only be $15,000, but what we were not told at that time was, with the APR and the Maintenance Fees, wed be paying almost triple what we were originally told this would cost us!! The Developers of South Carolina timeshare interests are: Ocean Club Vacations, LLC, Ocean 22 Development, LLC, HHI Development, LLC, 1600 Development, LLC, and 1776 Development, LLC located at 1000 2nd Avenue South, Suite 310, North Myrtle Beach, SC 29582. (It is worth nothing that, when we initially decided to cancel, I reached out to American Express to dispute this charge. 2. On 10/24/22 we attended a sales presentation regarding our Diamond Resorts membership and offered a transfer to HGV. We schedule that when you book your travel dates usually for the day after you arrive so you still have plenty of time to enjoy your getaway. Unlike traditional timeshare, we offer the kind of flexibility that allows you to return to your favorite resort every year or travel to new frontiers. Privacy Policy. I was literally left stranded in Las Vegas at 2am. In April of 2022 I listened to an offer for Hilton Grand Vacations. Unsubscribe easily. The Developers of South Carolina timeshare interests are: Ocean Club Vacations, LLC, Ocean 22 Development, LLC, HHI Development, LLC, 1600 Development, LLC, and 1776 Development, LLC located at 1000 2nd Avenue South, Suite 310, North Myrtle Beach, SC 29582. Entirely bait and switch after we jumped through hoops based on their deceptive and dishonest promises. You may wonder the only way you'll know is if you call. Yes, you really do own your timeshare. The U.S. As you can see below Hilton Basically they have No availability at any of the resorts we would like to travel to. Had some fantastic trips. She has been published in U.S. News & World Report, USA Today and elsewhere, and has spoken at conferences like that of NAFSA: Association of International Educators. Hilton Grand Vacations, Inc. | Better Business Bureau Profile Hilton Grand Vacations continues to track updates from local, state, federal and international health authorities. Fla. Similarly, if you want to take a vacation that costs more than the points you have available, you can borrow points from your future balance to fund your trip. Fla. The entire experience, including travel, took 4 hours out of our afternoon. Earliest available check-in is 30 days from the vacation purchase date. On the first time I called, they hung up on me after 4 minutes into the conversation. They compliment you (he commented on my appearance as an attractive smart woman to try to boost my self-esteem) and want to know you personally. But is the Hilton Grand Vacation Club worth it? RUN RUN RUN FAARRRR AWAY! The manager and marketing guy both asked us if we would consider the program in the future. Unsubscribe at any time. We value your privacy. A truly incredible milestone! Sponsor reserves the right to change this offer prior to purchase without notice. The developer/seller of timeshare interest in the US and Hawaii Collections are Diamond Resorts U.S. Collection Development, LLC and Diamond Resorts Hawaii Collection Development, LLC located at 6355 Metrowest Blvd., Orlando FL 32835. Airfare for 2 and there are not rooms for 5 people and its 5 days, not one week. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. , where youll find units with as many as three bedrooms. We no longer want to be associated with Hilton Grand Vacations programs, because of their endless upsell tactics that were used on us and from what we can tell all the owners. We unfortunately signed up for the Hilton Grand Vacations Vacation Introductory Program (VIP) on March 18th. With studios to multi-bedroom suites from Orlando to Hawaii, our program gives you the flexibility to create your own itinerary. Holiday, high season or weekend rates may apply. 1) In October 2017, I was presented an offer by a Hilton sales rep on the phone for USD 786.38 for an Orlando Hilton Grand Vacation. . Reddit and its partners use cookies and similar technologies to provide you with a better experience. Offer valid one per family only. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I travel a lot and have stayed in Hilton properties almost exclusively. I will 100% not be purchasing anything at the presentation. Enjoy reading our tips and recommendations. But still, the deal sounded good as it came with a carribean cruise. I believe everyone that has been scammed into buying a Hilton Grand Vacations Package should start a class action suit against them. Reservation # [protected] I contacted Angela, she assured me we did and that our purchase was never put though escrow. worth it? Reservations are on a space-available basis. The price in the end will represent about 30-40% of your costs. This product cannot be refinanced by a bank or credit union, because this is not real estate. The Developer of California timeshare interests is: Grand Pacific Carlsbad, LP located at 1594 MarBrisa Circle, Carlsbad, CA. A few business days later, presumably after American Express reached out to HGV VIP, a person from HGV called stating that they would cancel our enrollment in the program. You will receive your bonus after you've completed your Personal Preview. You can confirm details when you book your dates. Hilton Grand Vacation cancellation? This is an unofficial subreddit for Hilton Hotels & Resorts. To say that I am livid is an understatement! option from Hilton Grand Vacations and we were assured that the Kiev 5-Star Luxury Hotels: InterContinental Kiev - IHG to fund your travel. Or, if you're looking for something a little closer to home, you could opt for the . I assure you I will make good on my promise. We went to Virginia Beach for our tour and sales pitch. So I ended up buying it after the rep sweetened the deal, but I have not received an email confirmation with all the details yet. Weve all heard the stories of people who purchased a timeshare and were unable to make use of it, losing both time and money each year. Our packages are offered at a significant discount to give you the opportunity for a Personal Preview to explore our distinctive resort collection and experience firsthand our spacious condominium-style accommodations, spectacular amenities, and the quality service you expect with the Hilton name. Especially when we attend church. We have no interest in staying at any Hilton Garden Inn anywhere. For example, there are multiple Hilton Grand Vacation Club options within Las Vegas, including the, Hilton Grand Vacations Club on The Boulevard. Click here to get notifications about new complaints of Hilton Grand Vacations Club. When will I get my refund? $45. Hilton Grand Vacations | Details of Participation For more information, visit the CDC website. Housing 18 brands, Hilton's footprint continues to grow nationally and internationally . All financial products, shopping products and services are presented without warranty. If you dont end up using your points one year, you can bank them for the next year. My husband and I bought into a deeded timeshare several years ago and was perfectly happy with working with Interval International to exchange and go anywhere for a minimum cost. The Grand Waikikian by Hilton Grand Vacations Club in Honolulu is an all-suite resort located near the beach. I was somewhat upset when I received the email confirming stating "Your Orlando trip is confirmed, but more action is required." Details of Participation - Hilton Grand Vacations On average, the price to become a member is $22,000, though keep in mind that youll also have to pay recurring annual fees. You may not participate in this promotion if you have an open, incomplete package requiring attendance at a sales presentation, or have participated in a sponsor promotion requiring attendance at a sales presentation: (i) within the last year at the property or properties promoted in this offer, or (ii) within the last six (6) months at any other properties. 14, Khreschatyk street, Kyiv, 1001. Totally screwed. Parc Soleil SeaWorld Orlando SeaWorld Orlando Tuscany Village Tuscany Village Las Palmeras Las Palmeras Parc Soleil Parc Soleil SeaWorld Orlando SeaWorld Orlando Tuscany Village The first that stands out, is that this quite expensive investment would increase in value. Salesperson has written us off. This is not a solicitation to sell to any person who is a resident of any state in which the registration requirements of that state have not been met. I called American Express, and they were patient and understanding and opened a dispute. If you are traveling on a vacation package, your Personal Preview will be scheduled when you book your travel dates, typically the day after your arrival. For more information, please see our If youre feeling especially adventurous, you may even decide to redeem points for a trip to the Galapagos, rent an RV for a cross-country tour or embark on a whitewater rafting trip. Too Good To Be True? Hilton's Three Night $199 Mega-Deal If you recently purchased a vacation package from Hilton Grand Vacations and are curious about what to expect on your trip - or if youre new to the world of vacation ownership - we can help. additionally pay $1100 in maintenance and HOA fees for this I want a refund not only for the package I already paid for but the gas money it took to drive here and back for nothing.