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They just send automated emails with FAQs that don't solve the problem, and there is no chat/phone option for live support. In 2018, less than 4% of events had non-transferable tickets Read More. WebIf you can no longer use tickets bought from Ticketmaster, you can list them for sale on our Ticket Exchange. Please be aware that we cannot accept listings less than 5 working days before an event, so if you cancel your listing during this time, you will not be able to relist at a different price. 1. ** Tickets to games for these teams currently are not part of the Ticketmaster verification program. You can transfer and have your tickets sold on SeatGeek, TickPick and StubHub. The fees for such processing are inconsistent. With this bundle, you can get access to the specified presale period with the purchase of an official fan club membership. To order tickets by phone, please call Ticketmaster National Sales at 1-800-745-3000. The fees for such processing are inconsistent. In these cases, we will attempt to contact you, using the information provided at the time of purchase. Yes, you can sell that ticket on the Exchange to another fan for the same price you paid. All Ticketmaster Error Codes and Their Solutions - Get WebIntroducing Fan-to-Fan Resale. 4. WebBe sure to use a web browser to accept the tickets, not the Ticketmaster app Try using a different browser or device If youre still having issues, ask your friend to cancel the ticket transfer through their Ticketmaster account and try again. I've been trying to transfer since Saturday without any success. You only have five minutes to purchase tickets after Ticketmaster.com.au Updated Information About Event Status, Refunds Paper tickets are more susceptible to illegal duplication, theft, and fraud compared to tickets on your phone. However, even if you did, your ability to resell them on the platform will depend on the options available to you. You may pay up to $3.75 for a ticket that goes for $25. In any of these cases, your debit or credit card will be charged for the ticket price, and this will be sent to the customer. I am trying to list tickets to a Nick Cave show I can no longer attend. To do this, go to the Ticketmaster selling page, then search by either event, artists, or team to commence your listing. Make sure your account information is up to date, including your taxpayer information, and youll typically receive your payout typically within 5-7 business days of selling your tickets. Prices are determined by Event Organizers, who keep 100% of face value when a ticket sells. Fees may come in the form of facility charges, which go to the venue, or delivery fees, which are based on how your tickets get to you. Ticketmaster outages reported in the last 24 hours This chart shows a view of problem reports Visit the FAQ How do I register for a Verified Fan event? WebSell Your Ticket at Ticketmaster | Concerts, Sports, Theater. The most common types of tickets we sell are: Event Organizers set the list price for Standard, Platinum and VIP Tickets. Your tickets are listed instantly - youll be notified when they're sold and typically will receive payment within 7 days after the event. Some tickets are made available to a certain group of fans before the general public, usually to recognize those in fan clubs and customer loyalty programs. As the official ticketing partner of thousands of concerts, sports, and theater events around the world, we offer the widest selection of tickets, and all of our tickets are guaranteed by a verification process or a money-back guarantee. How do I sell tickets? Live Nation Help And for resale tickets where the original ticket was sold through another ticketing company, and then posted on Ticketmaster, we provide a money-back guarantee. Ticketmaster has become one of the easiest online places to publicize events and get your tickets delivered to buyers easily. How and when do I get paid for tickets I sell? Research has shown that ticket sellers may have to pay 15% of the total ticket sales value. You can also sell tickets safely and seamlessly using the Ticketmaster smartphone app. To get in, simply scan your ticket right from your phone. Tap the Sell button. Once its been an hour since the event started, any tickets that have not sold will be placed back into your account and will be available for you to use. An error occurred when I wanted to pay for my tickets Why is the Live Event Ticket Market So Screwed Up? Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. Increasingly, Event Organizers are choosing to use our SafeTix mobile ticketing as the exclusive option for entry into their shows. N.Y. Attorney General Sues Operator Of Online Ticket Resale Platform, Ticket Broker Over Massive Scheme To Sell Non-Existent, Speculative Tickets, Ticketmaster bets on smarter tickets to outsmart fraudsters, I was scammed by a ticket scalper - dont make my mistake, We actively cancel tickets listed for sale on our website when we suspect they were purchased using bots, We work closely with law enforcement to identify and go after bot users, Working with teams and artists, we have built new products to help them get tickets directly to their real fans, Our Verified Fan registration program and our new digital ticket platform have been used across thousands of events getting tickets to fans at fan-friendly prices, We have also helped teams and artists dynamically price tickets to ensure they rightfully receive the benefits of market pricing, instead of their profits going to scalpers or resale ticketing sites, We do not allow speculative tickets on our website. Couldnt get BTS Tickets? It's really easy to list your tickets for sale directly from your Ticketmaster account, simply follow the steps below: Find the ticket (or tickets) you no longer need. 1. Well deposit your payout typically within 5-7 business days after your tickets are sold. 3. WebIntroducing Fan-to-Fan Resale. Followers will be first in line to get the most recent presale codes the day they go live. Ticketmaster Sues Broker over use of bots to buy up tickets, USA Today: You can even add your tickets to Passbook two days before the event. Enter the recipient's first and last name, email address, and an optional note Its likely that other fans will only list their tickets once they are absolutely certain of a scheduling conflict, or last-minute issue preventing them from attending their event. We took that burden upon ourselves to try to create those obstacles that would put as many tickets into the fans hands Our fan base just loved it, they felt we did everything we possibly could do and we did. 1. Select the ticket(s) you want to sell and tap Continue.5. Its easy to sell your verified tickets in 3 steps with Ticketmaster: List Your Tickets, Price Your Want more info? A per ticket exchange fee may apply. How do I get paid after selling my tickets on the Exchange? If youve a Live Nation account, you'll receive email alerts about some upcoming Live Nation presales. However, if they haven't sold and the event is close (usually around 3 days before) the listing will end and the tickets will be yours. You can take your How to Get Tickets for Her Shows in Las Vegas Adele has announced new shows for her Weekends with Adele residency at The Colosseum at Caesars Palace in Las V By continuing past this page, you agree to our Terms of Use. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Set your sale price Your tickets are in your Ticketmaster app and ready to go when you are. Listing from your account. Typically, fan club members are rewarded for their loyalty and given presale access to their favorite artists shows. New York Times: Visit the FAQ How and when do I get paid for tickets I sell? Here are a few examples of presales and how you can get access: Venue Presales TIP: You must have a Ticketmaster account to receive a ticket via transfer. If, for instance, you plan to host an event and plan to sell tickets in the US, you must have a US bank account. To respect the artists decision, tickets may only be listed at the total price paid, which includes the face value price of the ticket plus any applicable fees and taxes. We suggest checking back often you never know when more tickets might pop up. Tap Sell.3. Sign up to receive special offers from Ticketmaster. However, we have done the hard work of asking about their rates for you. And no real life meet-ups or cash exchanges are necessary, its all done securely online. Visit the FAQ How and when do I get paid for tickets I sell? Yes, as long as your tickets havent been sold, you can remove your Exchange listing at any time. When you list your tickets for sale on the Face Value Exchange, the listing price is automatically set at the total price you paid. If, for instance, you plan to host an event and plan to sell tickets in the US, you must have a US. Choose to list one or all your tickets for the price you paid.5. 5. However, sometimes the event organiser will request that Also, remember that not all events and tickets will be available for the fan resale feature. To sell mobile tickets with Ticketmaster, sellers (you) pay 15% of the tickets face value. See: How are ticket prices and fees determined? We offer Event Organizers several ways to deliver tickets to fans, including mobile tickets, will call pickup, print-at-home, and mail. Mobile entry turns your phone into your ticket. Answered! Ticket prices also include State and local government-imposed taxes including general sales tax, amusement tax and other similar taxes. WebWhen listing your tickets, well always tell you the maximum your tickets can be listed for. In the unlikely event we can't get the seller to deliver your original tickets or we can't source replacements on your behalf, we promise that you will get 100% of your money refunded. Learn more about how and. In some cases, only on a few occasions will Ticketmaster allow tickets to be resold. If the button doesnt appear, is grayed out or you receive a message that the Event Organizer hasnt activated resale, your tickets arent eligible for resale.4. Fast Company: Sign into your My Account.2. Why am I not able to sell my tickets? Ticketmaster Help Stop the Bots from Killing Broadway, Lin Manuel Op-Ed, Distil Networks Bots Report: I get the same error. Choose which tickets youd like to transfer As part of the Live Nation Entertainment network, Ticketmaster ensures that fans get the best live experience possible with programs like the Verified Fan Initiative and mobile-entry events. Additionally, when someone purchases tickets originally bought from Ticketmaster, they are re-issued in that buyers name, giving them peace of mind that their tickets are both real and belong to them. I bought a ticket on the Exchange and now I cant go. If the button doesnt appear, is grayed out or you receive a message that the Event Organizer hasnt activated resale, your tickets arent eligible for resale.3. If you see a Sell Instantly option for selling your tickets, an offer is waiting. In the meantime, you wont have to deal with ticket delivery or making sure the buyer gets their verified tickets thats our job. Select your preferred method for receiving payment. Is there a deadline to list my tickets for sale on the Face Value Exchange? SafeTix uses an encrypted digital ticket that eliminates ticket fraud and counterfeiting by making it impossible to copy and sell fake tickets on paper. Choose which ticket(s) youd like to sell I was scammed by a ticket scalper - dont make my mistake, Bot purchase attempts blocked by Ticketmaster in 2018, of traffic on ticketing sites is automated*, Learn more about refunds for canceled and rescheduled live events, Terms Regarding Certain Canceled, Rescheduled and Postponed Events (COVID-19), Updated Information About Event Status, Refunds, and Options, View step-by-step instructions on our help center, Learn how mobile entry is making it safer and easier to get into events, Do Not Sell or Share My Personal Information. The consent submitted will only be used for data processing originating from this website. Sign out of the We work continuously to provide fans a smooth, safe and fair ticket buying experience. Contact us anytime with questions or problems. Talk to Someone Find the two deposits (each less than $1) in the checking account you used for your seller profile. Skip the hassle by choosing the debit card payout option no verification process is required on your part. Read on to learn everything you need to know about selling your tickets with total peace of mind. You need to understand the types of events you are planning before you put tickets on sale on Ticketmaster. Inside your account, locate your order and choose Transfer Tickets, select who you'd like to send them to and how they should be delivered (send link via text message or email). We're here for you when you need us. You can remove and upload again until Resale closes 8 hours I was able to list one set of tickets on Ticketmaster for the Brooklyn show. Sign into your My Account.2. From Ticketmasters Sell Page, search by event, team or artists to start your listing.2. Ticketmaster Many resale ticket sites allow sellers to list tickets for shows that havent gone on sale yet and the seller doesnt even have possession of the tickets (speculative tickets). Dozens of sites also use confusing words & logos to make you think you are buying tickets from an official source, when you are buying unverified tickets from individual ticket sellers. Remember, not all events have presales or offers. Thanks for trying to help anyways, I appreciate it. Tap the Sell button.4. Use OPENER or VINYL. Select Transfer Tickets for more information. There will be two main ways to shop for tickets: Pearl Jam Ten Club Members-Only* Presale powered by Ticketmaster Ticketmaster Request is a simple way to request tickets to popular shows, so you dont have to compete in a first-come, first-served sale. Your coverage includes the ticket price, taxes, convenience fees, and shipping charges, along with all other event-related items that have been added to your order, like parking, up to a maximum of $10,000. Tickets If the ticket sale button is grayed out or doesnt appear, it means selling tickets on Ticketmaster is not available. Im having problems editing or removing my listing By continuing past this page, you agree to our Terms of Use. 1. You can easily update your delivery method here. Also, remember that not all events and tickets will be available for the fan resale feature. Follow your favorite artists, teams or Ticketmaster on social media for this opportunity. WebListing and selling tickets with Ticketmaster is easy, there are two simple ways to do it. Have fun at the game! Stop the Bots from Killing Broadway, Lin Manuel Op-Ed, Couldnt get BTS Tickets? To check on the status of your posted tickets, just sign in to My Account. N.Y. Attorney General Sues Operator Of Online Ticket Resale Platform, Ticket Broker Over Massive Scheme To Sell Non-Existent, Speculative Tickets, The Drum: Sometimes tours offer a presale code to the fans who have pre-ordered the artists new album. If you havent received your fan club presale code, visit your artist's official site to find contact information. listing When youre entering with a mobile ticket, youll need to show the real thing on your Ticketmaster app or phones wallet app. The tickets state there is free transfer. Cookie Notice Select how youd like to receive your funds Find your order in My Weve tried to make this as easy as possible with features that allow you to list your tickets straight from your Ticketmaster Account page. The Exchange was developed to provide artists with a way to minimize scalping and get tickets to fans at the price they set. To protect each and every fan who shops on Ticketmaster, we only allow tickets purchased on Ticketmaster to be listed on the Exchange. Its simple to transfer tickets to friends and family before an event, right from your account, so you can spend less time tracking each other down and more time enjoying live together. How do I get a presale or offer code? Ticketmaster Help To find out if a competitive offer is waiting for your tickets, heres what you do: Note that offers will only be displayed if you are signed into your account and click the Sell button. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. 1. Sign into your My Account.2. So, why cant I sell my tickets on Ticketmaster? WebThis error is caused when the ticketing system releases your seats because the transaction took too long. Tickets sold, transfer error via ticketmaster - StubHub Ticketmaster bets on smarter tickets to outsmart fraudsters, NY Post: For high demand events, unscrupulous resellers use sophisticated computer software programs known as ticket bots to illegally purchase large blocks of seats in order to resell them on secondary ticket sites at very high mark-ups to the face value. Save my name, email, and website in this browser for the next time I comment. Sometimes, no matter how much youve been looking forward to an event, you end up not being able to make it which is why weve made selling your tickets as easy and stress-free as possible. Hello. Ticketmaster Click the Sell Tickets button.4. The opportunity to sell your tickets instantly will vary depending on the event. Ticketmaster down? Current problems and outages Additionally, Ticketmaster does not currently provide the option to resell tickets to third-party events (events where Ticketmaster is not the primary ticketer) on our site. If resale is not available, youll see a message detailing that the Event Organizer has not enabled We work with venues and Event Organizers to make the mobile entry process easy to use and to reduce fraud so that the people getting into the show are the fans that bought the tickets. Sometimes the fees could be a percentage or a set fee and sometimes a combination of both. If you are being asked to input a verification This symbol I sold my Twice tickets via Stubhub and now i'm in the process of transferring my tickets with Ticketmaster. Truly sorry for the trouble there. Go to solution Accidentally sold ticket twice Unfortunately, I accidentally listed and sold the same ticket on both Ticketmaster and stubhub. If you're contacting us before the event has taken place use phone or email to make sure we have time to try to source alternative tickets. Review your listing then youre done. If you choose to sell your tickets today, youll typically receive your payout within seven days. Exchanges are not available for: (a) tickets purchased through resale, (b) VIP and other premium tickets, or (c) tickets purchased with additional related items and/or bundled products, or (d) tickets for events that are less than 24 hours away. Make sure your account information is up to date, including your, , and youll typically receive your payout typically within 5-7 business days of selling your tickets. Theyre split among the venue and others involved (including Ticketmaster) in bringing events to life, but who dont receive any portion of a tickets face value. In rare cases, some Event Organizers may elect to make tickets non-transferable. This is to prevent buyers from purchasing groups of tickets solely for the purpose of reselling them at a profit.