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How a 'gamble' turned into an iconic San Antonio hotel - mySA Suites offer more space, sitting areas with sleeper sofas and granite wet bars. The staff was unfriendly and cold I was not even offered dri.king water at the registration. Until then, we wish you safe travels. The Arneson River Theater is also located adjacent to the hotel. Taxes and fees that are shown are estimates only. The most expensive day is usually Friday. Showcasing a river view, this room has a flat-screen TV with cable and a fridge. We were able to switch rooms after the 1st day to a Riverwalk view room. Additional sorting options might be available (by type of traveler, by score, etc). Inbox. Refrigerator Flat-screen TV It's also great to know that you enjoyed the guest room, private balcony and ideal location on the River Walk. 2 Dbl River View Mobility Accessible Bathtub. It's great to hear that you also chose to dine in our hotel for breakfast and that it was excellent. Until then, we wish you happy travels! Early check-in, late check-out. However after the first night, I checked the rate and it was $224. Safe travels! Tracie, We are Hilton Honors members, I'm putting that upfront. HILTON PALACIO DEL RIO - San Antonio TX 200 South Alamo 78205 Cold March day so pool was closed. Some units at this hotel are fitted with blackout drapes and air-conditioning, and such self-catering options as a coffee maker. Varied breakfast at the hotel restaurant;))). Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Located in the centre of San Antonio, the . our exceptional Food & Beverage team crafted a specialty drink menu for River's Edge! My wife and I stayed for a few nights, and we really liked this Hilton property. The Hilton Palacio del Rio features an ideal location directly across from the Henry B. Gonzalez Convention Center. . San Antonio city centre can be found within 1 km from Hilton Palacio Del Rio Hotel San Antonio. We were in town for a conference and the location to conference center was initially the reason for choosing this hotel, but we are so glad we did. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If the River Walk is your primary destination, Hilton Palacio del Rio is the place to More. Receiving feedback from our experienced guests is one of the most important forms of consult we can attain and we sincerely appreciate it.It is disappointing to hear that you felt our team was not welcoming and did not make you feel at home. Definitely was not worth the price. As soon as she saw me she walked up to check on me and helped us to our truck. I appreciated perfect location and how the place is fairly clean. We appreciate your feedback about the rooms and will certainly take it into consideration as we continue to improve our hotel. The weather was pleasant, had good stay. The bed was comfortable, after a long drive. The hotel was stunningly beautiful, and I loved supper friendly staff and cozy room. 2 Dbl City Vw Mobility Accessible W/ Bathtub includes 2 double beds 131-150 width. This is the version of our website addressed to speakers of English in Canada. There are other more serious problems that need to be fixed. King Room with Bath Tub - Disability Access. Featuring a flat-screen TV with cable, this room offers a fridge. The whole staff was very accommodating but Omar went above and beyond. Each review score is between 1 and 10. We're so glad to hear that from the moment you pulled into our front drive, that the team made you feel at home. San Antonio Museum of Art is 25 minutes' stroll of the business hotel and San Antonio International airport is 25 km away. No bottle water. Room was very comfortable. See more questions & answers about this hotel from the Tripadvisor community. Until then, happy travels! They were very generous - with liberal policies for the diamond member breakfast coupons, and I want to make sure management knows how grateful customers are to be treated that way. Hotel is perfectly situated within walking distance of all attractions we were interested in. Traditional construction methods would not allow the hotel to be completed in the short timeframe available before for the opening of the fair on April 6, 1968, so alternative methods were explored. Welcoming rooms, extremely helpful staff, perfect beds. Your comments are appreciated and will be shared with our Team Members for continued training. of the Americas and the rest of downtown San Antonio. Yes, send me expert advice, handpicked recommendations, and tips for my family. I will share your comments with our Front Desk team to help improve. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Stunningly beautiful and exceptionally clean hotel, exceptional location on the Riverwalk. Certain units feature attractive interior along with carpeted flooring. It's great to know that you had a comfortable and modern room with no issues and found all of our employees to be friendly.Furthermore, we are delighted that you enjoyed our tasty breakfast and took advantage of our outdoor seating on the Riverwalk. Thanks Sheila for making our time there special. We also offer Starbucks in our lobby-level Coffee Cupboard. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Thank you also for being a Hilton Honors member. Popular attractions Alamo and AT&T Center are located nearby. A work desk and tea and coffee-making facilities are available. more, Review collected in partnership with Hilton Hotels & Resorts. Everything was tasteful and elegant. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. It has beautiful location a short walk to a modern museum. The in room safety box was not working but the staff responded very quickly and fixed it. unfortunately, after paying $500 a night, i found out that the room faces the riverwalk, which during the day is delightful, but the band starts playing at 7 PM and doesn't end until midnight. The furniture is modern and high tech with plenty of electronic hook ups. Where is Hilton Palacio Del Rio Hotel situated? more, Review collected in partnership with Hilton Hotels & Resorts. Hotel Amenities - Hilton Palacio del Rio You can return to this list any time via the navigation menus at the top of the page. Get expert advice, handpicked recommendations, and tips for your family all year round! This is a Preferred Partner property. Close to the airport, 30 min drive. No big deal, but for $42 per day for parking, it is WAY to inefficient. The cheapest price a room at Hilton Palacio Del Rio was booked for on KAYAK in the last 2 weeks was $194, while the most expensive was $389. On our way out to leave, Jennifer was standing in the lobby greeting guest. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Also, all of the guest room beds were changed at our property less than six months ago, so we will definitely look into why the bed in your room did not exceed expectations. Yes, valet parking is available to guests. Robin S. (Individual traveler, booked 1 room), from . This 15 minute video shares our unique story about how we came to be thanks to HemisFair '68 Worlds Fair. The hotel, built in 1968, where I had stayed in 1970, was spotlessly clean, and up to date rooms. Thank you again and we look forward to hosting you soon! HILTON PALACIO DEL RIO - 579 Photos & 323 Reviews - Yelp They made my stay fine. . What a great. Overall, San Antonio Marriott Rivercenter is preferred by most reviewers compared to Hilton Palacio del Rio. We are sorry we failed to deliver on your expectations, and will pass along your comments concerning your reservation concern with the Front Office team. In walking distance from restaurants, bars and shops, we're across the street from the Henry B. Gonzalez Convention Center and boast 25 meeting rooms for events. The staff team was courteous, the rooms were updated and equipped with great view and a nice comfy bed, as example. Hilton Palacio Del Rio Room Service Menu Dining Options River We had a pleasant stay during our weekend. 200 South Alamo Street, San Antonio, United States; Hilton Palacio Del Rio reservations available at 'rooms', Hilton Palacio Del Rio phone number isn't available on our site, if you want to call Hilton Palacio Del Rio visit site of a hotel, Guest reviews are submitted by our customers after their stay at Hilton Palacio Del Rio. The property seemed exceptionally clean and the room was modern. We enjoyed the stay, The staff is so wonderful and very welcoming. See all. There are no extra beds provided in a room. Rooms available at Hilton Palacio Del Rio Hotel - Agoda.com The front desk and reservations were unwilling to adjust the rate and were calloused towards me. Hi Jaxops,It is so wonderful to hear that you were able to visit us after 50+ years and enjoyed every moment! Other than that, we are proud of our 50 years of being located on the beautiful San Antonio River Walk, and hope you shared your other concerns with our Management Team who would have made it right. Guests submit their subscores and their overall scores independently theres no direct link between them. Note you may not want that if you goto bed early. Your compliments are appreciated and will be shared with our team members. Capacity chart. The Breakfast buffet was great with lots of variety. Juan from Hilton Vacations was especially helpful and knowledgeable. Close to River-center Mall. The mac & cheese is superb, we definitely recommend it! Trust me it is loud. Hilton Palacio del Rio - Guest Reservations As an independent travel network offering over 100,000 hotels worldwide, Hilton Palacio Del Rio from $95. San Antonio Hotel Deals & Reviews - Kayak We are thrilled to hear that you enjoyed our great location on the Riverwalk and near to Rivercenter Mall.Also, thank you for the compliments regarding the smooth check-in process and hospitable team member. I don't know how often this happens but I would worry this would be a problem if we stayed here again. Child care and children's menu are available at the hotel for guests' use upon request. Hilton Palacio del Rio - Tripadvisor Our team of parents and travel experts chooses each product and service we recommend. Hilton Palacio Del Rio, San Antonio: $186 Room Prices & Reviews Hoping we see you again real soon. Over 257 million reviews from guests after their stay. Would definitely return. Awesome! Thank you again for choosing Hilton Palacio del Rio. Many restaurants and bars were within walking distance. Happiness is enjoying a day of signature amenities at Hilton Palacio del Rio like free WiFi, on-site dining and drinks, room service, and flexible event space. Conveniently located restaurants include Domingo Restaurant, Biga on the Banks, and Boudro's Texas Bistro. Both mornings I had Ray or Jennifer come up to check if I was doing okay and if I needed anymore bandages. It is our goal to ensure each guest feels cared for and it is apparent that we succeeded at this during your stay. Iron, 380 feet Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. It is disappointing to hear that you felt our team was not welcoming and did not make you feel at home. Also, we loved how close it is to The Alamo History Museum. The restaurant did not have any light breakfast item. Does Hilton Palacio Del Rio Hotel San Antonio provide bag storage before check-in? We're also home to the River Walk's only wood-fired oven pizzeria, a coffee shop with Starbucks, and Durty Nelly's - our Irish pub with cozy fireplaces, stone walls, and nightly sing-a-longs. Loved getting to come here and I would come back! All rooms were placed in 46days and the structure was completed in a record 202 working days with crews working around the clock in staggered shifts. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. This is an older historic hotel, but not in the typical sense. Thank you again for choosing to stay with us and for sharing your feedback. egg benedict). Staff and food were in general very good. Find a Hilton Palacio Del Rio cancellation policy that works for you. Your compliments of our ideal location on the River walk, comfortable guest rooms and warm staff are sincerely appreciate will definitely be shared at our next team member meeting. HILTON PALACIO DEL RIO - Prices & Hotel Reviews (San Antonio, TX) Our team of parents and travel experts chooses each product and service we recommend. business travel features to the top of the filter menu so you can find them faster. Immensely pleasant staff, friendly service, non-smoking and individual rooms. LCD televisions come with pay movies. Unique fairly clean hotel with polite staff who made the stay a very nice experience. Iron, 320 feet Yes, Hilton Palacio Del Rio Hotel San Antonio offers free cancellation. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Please accept our apologies and we will certainly continue to improve. If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. Please see our partners for more details. InterContinental (IHG) Hotels in San Antonio, Hotels near Operation City Quest Scavenger Hunt of San Antonio, Hotels near San Antonio African American Community Archive and Museum, Hotels near (SAT) San Antonio Intl Airport, Hotels near University of Phoenix - San Antonio Campus, Hotels near University of the Incarnate Word, Hotels near Medical Assistant School San Antonio SWS, Hotels near Southwest School of Business & San Antonio, TX. Service 4.5. Are any cleaning services offered at Hilton Palacio del Rio? Juan from Hilton Vacations was especially helpful and knowledgeable. Review collected in partnership with Hilton Hotels & Resorts. . I had a very pleasant stay. Hilton Palacio del Rio accepts credit cards. Dear Herdfan1 - Thank you for visiting Tex's Riverwalk Sports Bar and taking the time to recognize Sheila for outstanding service! At Hilton Palacio Del Rio Hotel San Antonio you can pay with Visa, American Express and Mastercard as well as other payment methods. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Juan from Hilton Vacations was especially helpful and knowledgeable. Guests can also enjoy bay views. I was downtown San Antonio for the 2023 Texas Cavaliers River Parade held every year during San Antonio Fiesta week. King Room with Roll-In Shower - Disability Access. Showcasing a city view, this accessible room includes a roll-in shower. Review. The room was cozy and updated and the bathroom was amazing. On-site at the Hilton Palacio del Rio, guests can enjoy an outdoor swimming pool as well as a modern fitness center. We loved staff and location. They also had Wall Street Journal and USA Today Newspaper. Communication was challenging, wi-fi was bad. See more of Hilton Palacio del Rio on Facebook. Wishing you safe travels. See more. The hotel also provides guests with private balconies in every guestroom. Contributions should be travel related. Your time with us is most appreciated, and we hope to see you again real soon. We ate at an excellent restaurant with excellent food. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Hilton Palacio del Rio - UPDATED Prices, Reviews & Photos - Tripadvisor We were able to switch rooms after the 1st day to a Riverwalk view room. Your time with us is most appreciated, and we hope to see you again real soon. Comfortable decor of the room. Balcony Hilton Palacio del Rio dining options River Walk including The River' Edge Caf Patio, Tex' Riverwalk Sports Bar Durty Nelly' Irish Pub.. Hilton Palacio del Rio San Antonio, TX perfectly located San Antonio River Walk. Service was great. Tripadvisor performs checks on reviews. Receiving feedback from our experienced guests is one of the most important forms of consult we can attain and we sincerely appreciate it. We are always looking to provide our guests with an exemplary value and it seems as though we achieved this during your stay.We apologize for the pool being closed due to the cold weather, but we hope that you were still able to enjoy the other amenities that our hotel has to offer.Thank you again for choosing to stay with us and we hope to have the pleasure of welcoming you back soon.