Completely Shady, especially Ray the owner. Even called me several days later to say car was there, but you told me wasnt before. i knew something was fishy because it seemed there was a problem all of a sudden when it was time to fix the car issues! This was the most stressful experience I've ever had buying a car. seeing that i was aware of their actions, I then preferred to take to my personal mechanic Wednesday, then drop at their mechanic to fix on Thursday this is TWO WEEKS AFTER PURCHASING THE CAR! No problem I was told. Merlex Auto Group's phone number is (703) 685-9312 What is Merlex Auto Group's official website? The Purchase Documents set is thinner by 1/3. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Merlex Auto Group - Used Car Dealer - Dealership Reviews - DealerRater Child safety. the mechanic then informed me that MERLEX told them not to give the car back to me and that I should call "walter". Merlex Auto Group. On 12/30/2022 PIERRE, ROODY filed a Contract - Debt Collection lawsuit against MERLEX AUTO GROUP. Please teach me how to make the bank stop frightening me. Where do I begin all I can say is dont judge a book by its cover, I am single mother that came here with challenging credit these guys got me the best rate and best monthly payment anyone can they play extremely fair and dont take advantage of anyone they will make sure your satisfied to the max all across the board and Walter hes an angel he made sure I was taken care of and he also fed me to make sure I was making the right decision and he gave me an offer I could not refuse. All rights reserved. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Or at least Bill of Sale. I signed the pages where the employee pointed with a finger. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. They told us the car was on the lot, but upon arrival, the car was no longer at their location. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. Ripoff Report | merlex-auto-group complaints, reviews, scams, lawsuits I was looking for a pre owned vehicle with low mileage. Specialties: High End Used Car Sales. Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. Ripoff Report | Merlex Auto Group Review - Arlington, VA Two weeks after Merlex asked us to PAY $4500 down and sign on the dotted linw. UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. 40 minutes later I completed a fiancial form. Very responsive!! Corporate Advocacy Program: How to repair your business reputation. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Hiding negative complaints is only a Band-Aid. we contacted the VA DMV INSPECTOR in RICHMOND as well as others! Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Of course they should have been but in the final analysis, it's up to YOU to use common sense and be a smart consumer. The cherry on top is the wash and detail they provide as you are preparing your paper work. The process was stress free and pleasant. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. On March 16, 2018, Friday, I visited Pentagon Credit Union. We're all concerned about COVID-19. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! Tell us has your experience with this business or person been good? ONCE AGAIN, DO NOT BUY A CAR FROM HERE! 3.7. I was contacted, via e-mail once, and once only!!!! before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve. Phoenix Arizona, Real Estate Fraud, Real Estate Scam Artist, Dolly's Stampede Dixie Stampede Dixie Gone Mad Pigeon Forge Tennessee, Cincy AutoMall Cincy AutoMall LLC., Cincy Auto Mall LLC. And of course, they tried to up sale me another auto on the lot. I canceled the financing by phone with the Pentagon Credit Union and with Ally bank. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Confirmed my appointment a bit before noon. This rating includes all reviews, with more weight given to recent reviews. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. 235 Reviews. Purchased 2015 ******** **** ***** July13 2020 during COVID. Almost half have been Mercedes and BMW's which is what we were looking at. It's only been two days since my initial visit to Merlex. On the sale sticker of the car was a disclaimer " As Is" RED FLAG!!! MerLex Auto Group - Facebook Write a review. Dear customer, 1. if you can, stay away from these frauds! Always go with your gut feeling! WARNING! Bought the car was clean everything was ready. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. This is IMPORTANT! Horrible customer service. Corporate Advocacy Business Remediation and Customer Satisfaction Program. I got the vehicle at a great rate and as well the condition of the vehicle was in perfect condition I would recommend this place! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Also I defined that in 2017, the car was involved in an accident. 1492 customer reviews of Merlex Auto Group. Playing doormat and just signing whatever they said without you even bothering to READ what you were agreeing to is what caused all this. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? Uncover why Merlex Auto Group is the best company for you. He replied "just let me know what the issue is and my mechanic will take care of it." Caution!! We left negative reviews of our experience. Call Today +971 2 4440458 Al-Muror Road, Behind Al-Mushrif Mall, Abu dhabi He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. I left with a Mercedes certified vehicle that has all of the bells & whistles. https://www.merlexautogroup.com Safety status. Little did I know, for him, it was a phone call away! Poor service, 2018 CADILLAC ESCALADE ESV PREMIUM LUX Shopper, I did not like that the price Changed after making a deal the deal changed from taxes and shipping charges ,to a complete Price change did not enjoy the experience with this company. Than hung up on me. I Talked with a sales person who handed me the set of keys and walked away. Dear Mr. Bill, We're sorry that the vehicle you were interested in was sold from the moment you first inquired to the moment you showed up at our store. 8 years ago. Owners who claim this profile can update information, boost SEO, and more. It may not be copied without the written permission of Ripoff Report. Yelp users havent asked any questions yet about Merlex Auto Group. He couldn't talk then so I got a return call 5 or 6 hours later. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. I have no idea who it is. Estimated amount consumers saved since 1997: $15,590,010,907. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife Finally, one place to get all the court documents we need. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Arlington. Reviews. The Federal Trade Commission and the State of Illinois are taking action against Napleton, a large, multistate auto dealer group based in Illinois, for sneaking illegal junk fees for unwanted "add-ons" onto customers' bills and for discriminating against Black consumers by charging them more for financing. The second bank is ALLY. I was very scared that they will frighten my daughter and neighbors. Those sold cars are still being advertised. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Directions Merlex gave me a great experience. The car I made an appointment to see and drove 90 minutes for was not on the lot. FRAUD ALERT:. The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. He then asked us to drop off the car at his personal mechanic for him to diagnose. We were going to drive 2 hours together to see them. There I was told that car needed a new engine! Who is ED Magedson - Founder, Ripoff Report. Its HIS car, not mine. 235 Reviews. I continued to call, he would not respond yet he was completely available prior to selling the car. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. They gave me a different one that needed new Brakes and tires. Cases involving agreements to pay a specific amount of money (promissory notes, loan and credit card agreements, checks, etc. Sadly, the first salesperson advised me that the vehicle was sold the next day. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Easy Apply. Merlex Auto Group Instagram September 02, 2018 merlex auto group instagram Has your experience with this business or person been good? Merlex Auto Group. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Ford F150 was advertised at $24,277. After the signing, the employee Sid took the Purchase Documents set to make a copy, and after that she returned it to me in a large yellow envelope. I have brought this up to my team and we will be working on improving our sales experience. Employer est. Closed | Opens at 10:00 AM. All Dealer Home Services must comply with state or local ordinances. Please teach how to cancel this Certificate of Title. I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. Why Ripoff Report will not release author information! merlexautogroup.com - Merlex Auto Group | Used Deale - Merlex Auto Group A dealership's rating is based on all of their reviews, with more weight given to recent reviews. BBB Business Profiles may not be reproduced for sales or promotional purposes. Bully there way in and steal your home. BBB Business Profiles are subject to change at any time. One day you Fks will Fk with the wrong dude, yous came so close to devastation words will not express the underlined truth. As he spoke to me he was rudely carrying on other conversations and i wasnt sure when he was speaking to me or someone else. After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. He was able to find the exact vehicle in my video and made sure that everything was covered at the best price. He knew nothing about the car so i should have known he knew nothing about anything else either. 1105 N Glebe Rd, Arlington, Virginia 22201. The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. MerLex Auto Group | Arlington VA - Facebook Off course Nothing! She indicated she would get with him to check the status. Latest check. We offer: I agreed. Copyright 1997-2023 Ripoff Report. The final on road price was 10K higher. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. So now Im paying for car thats just parked! They told us the car moved to another dealership. You name it they have it. Consumers eligible for the Litigation Class are those . Otherwise they will come to my home and make to me bad. Before leaving, Ray gave his number, stating "Any issues, just let me know! I have been in sales for over 49+ years, and I KNOW the importance of following-up and following through!!!! Unique Auto Import Merlex Auto Group Sales Position Job in Arlington Will definitely be back in the future. Merlex Auto Group | Better Business Bureau Profile Ally bank gave me the reference number. Merlex Auto Group Dealership in Arlington, VA | CARFAX We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! Who's crazy enough to start this website? He should not only have the vin immediately in front of him, but he should also have a list of the options so they could book it out correctly for the bank. Specialties: High End Used Car Sales. Blame yourself! Start the purchase online and the dealer will deliver the car and the paperwork to you. Case Summary. Grace told me to contact Mike ASAP so I did. I purchased a car from here 2 DAYS ago! A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. 7. Audi MMI Navigation Plus w/MMI TouchDriver Assistance Pkg, By using this service, you accept the terms of our. They said that everything was already discussed and I should just sign what was discussed. Terrible experience with them. I asked both of them for a copy of a window sticker or a list of the option packages since no packages were listed. All business will get complaints. I called "Mike" again to complain - was told in so many words "too bad we can do that" to which I responded that there are laws against this sort of bait and switch. If I could give this business zero starts, I would. Buy at your own risk!! we did all that was asked of us, hence the reason Ramil (owner) gave us the key! Sales: (703) 685-9312. MYWOT. Copyright 1997-2023, Ripoff Report. 5 hours later I received a random text from a different sales rep asking how my test drive went. If they would have ripped me off as planned I'd have 100 bikes on there property within an hr making this an equal outcome. Walii jumped out his car after blocking me in yelling "weve been looking for this car FOR WEEKS!". It's been a month I still can't get my tag. The case status is Other. Merlex Auto Group | Used Dealership in Arlington, VA. Merlex Auto Group sells and services vehicles in the greater Arlington VA area. Overview Reviews (235) Inventory (150) Merlex auto group is top tier! There is no any information about this second line of financing. Directions. Job. The police officer asked "how? DO NOT PURCHASE A CAR FROM HERE! I contacted Capital One to look into this loan! Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator, Stephen Komorek API International Group Investigators, Matthew Paul Lee - World Wide Consulting Group, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional. For more specific results for "merlex-auto-group". Used Lexus IS 250 for sale in Centreville, VA under $99,999 RUN. They lost 2 potential deals from qualified customers and any chance of repeat business or referrals. I will never ever go back to Merlex Auto group. Check reviews anywhere about this place! They Will tell you the vehicle is there when you contact them and when you drive 2 hours to get there.. its not there or was just sold. Estimated amount consumers saved since 1997: $15,590,010,907. 2 months ago. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Vehicle listed- Price excludes Taxes, Tags, Processing and other fees. I informed her, ok but was waiting to hear back from the sales person. Merlex Auto Group. Copyright 1997-2023 Ripoff Report. As soon as I got to the dealer, I was greeted with kindness and hospitality by JJ and Rand. Cancellation and Refund Policy, Privacy Policy, and Merlex Stucco Inc. has agreed to make home repairs to settle a class action lawsuit that alleged the company's stucco was defective or contained impurities that led to it having the appearance of rust. Salesperson Zaki Hairat drove the new car to my house. Great deal done. He said no way. THIS IS FRAUD! Used Cars for Sale. "Mike" told me that they no longer wanted to do business with me. Safe. Court documents are not available for this case. It was approved. Merlex Auto Group Careers and Employment | Indeed.com Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Please DO NOT patronize this business. 1105 N GLEBE RD, ARLINGTON, VA 22201. We're looking for a results-driven Sales Representative to actively seek out and engage customer prospects and preferably bilingual English/Spanish to join our sales team. I parked the car in the middle of the selling place in a way, that no one car can exit or enter the selling place. I submitted an application to police. I guess I was supposed to do HIS job for him. Domain Created. Thank you for bringing this to our attention. For important participation details and mileage limitations, please ask your dealer. Was told I signed sold as is and that I didnt purchase warranty. Poor professionalism from sales person I received, good selection of cars but also in poor condition (no gas, flat tires), unreasonable dealer fees. If you have ever bought a vehicle before and know how it should go, or, if you have an IQ over 80, don't deal here, especially with Mike. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. YOU HAVE BEEN WARNED! |. Merlex Auto Group. 1105 N Glebe Rd Arlington, VA 22201.