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What happens if I am late for my appointment? I missed a check-in (or forgot to register my aligners or order retainers), and Im not sure my Lifetime Smile Guarantee is still in effect. Yes! SmileDirectClub Teeth Whitening Kit with LED Light - amazon.com Clear Aligners Subsequent replacement aligners may be subject to a 70 surcharge depending on the circumstances. You can select to make the return label and customs documentation editable by the return shipper. Brush the gel onto your front top and bottom teeth in a circular motion. Terms and conditions apply. For help packing or creating a shipping label, visit a FedEx Office, FedEx Office at Walmart, FedEx Authorized Ship Center, Office Depot or Office Max. Use your Chewies for 1015 minutes at a time, 23 times per day. This 3D image helps our affiliated dentists and orthodontists determine if you are eligible for SmileDirectClub treatment and allows our lab to create a personalised treatment plan that is reviewed and approved by one of our registered UK dentists or orthodontists. A few weeks later, she received dental aligners. For information on other FedEx Ship Managersolutions, contact your FedEx account executive. If your dental plan provides orthodontic benefits you may be reimbursed directly from your insurance company after purchasing your aligners. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Always cleancasethoroughly after each use. Is there anything I can do to become eligible again? We make it even easier by shipping your aligners directly to you. Limited time Monthly offers: Price extension - limited time. Contact your FedEx account executive for more information. It is as simple as that. To get started, submit another Smile Assessment by selecting Am I A Candidate? Single Pay is the payment option that offers our overall best value and lowest price. Thanks for signing up. Ive since addressed the concerns (cavities, wisdom teeth, etc.). Follow these tips for how to return online orders. Smile Direct Club offers two payment strategies. Our Next Day Shipping charge is $15.00 for all orders, in addition to the product purchase price. Comparison does not include added costs, such as retainers, and is limited to mild-to-moderate teeth correction, as braces and Invisalign may treat additional issues. I hope you found this video on how to do. Based on clinical study. Terms and conditions apply. Participating retailers include Walmart, eBay, Adidas, Levi's, Neiman Marcus, Tory Burch, American Eagle, Dockers, Perry Ellis and many more. The only number needed is the FedEx Tracking # printed on the return label. What do I do? And find out about fully integrated solutions that give you even more flexibility. We have updated our list of supported web browsers. You can learn more about our clear aligner pricing by visiting our Pricing page. SmileDirectClubs custom-made, BPA-free clear aligners will safely straighten your teeth with at least 10 hours of continuous wear each night. FAQ | SmileDirectClub Open an account to save 30% off FedEx Express, access time-saving tools, and more! Many FedEx locations can help you create a return label in-store. A per-package service fee will apply after the label has been used. Follow these steps to return your aligners: To ensure a full refund, make sure to return your unused aligners, in their original bags, within 30days of receiving them. If they determine that remote aligner treatment isnt right for you, we will refund the cost of your impression kit. When customers ring FedEx if they dont have an account, number advise them to press 0. Go to the *Return label type drop-down menu and select FedEx Ground Call Tag. Contract-only service. Our aligners are made of a smooth, comfortable, BPA-free plastic that won't irritate your cheeks and gums like traditional metal braces often do. While the average time of treatment may be longer than the average 22-hour a day aligner therapy, this discreet and flexible alternative will safely achieve desired results. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. But opting out of some of these cookies may have an effect on your browsing experience. FedEx Ground PRP is not available for the return of fully regulated hazardous materials by residential customers. Available throughout all 50 states, Puerto Rico, Guam, U.S. Virgin Islands, all U.S. territories, and military APO, FPO and DPO destinations. SmileDirectClub Guarantee If your doctor determines our aligners aren't a good fit for your needs, we'll refund the cost of your impression kit. If your re-evaluation is approved, you may be eligible for additional aligners to continue your journey. Additional service options available includeHold at Location(available MondayFriday only). We have several before and after photos and video testimonials on our Results page. You can make a one-time payment of $1,895 or sign up for the SmilePay plan. Allow the light to dry in a well-ventilated place. Or, show the barcode on their mobile device at a FedEx Office or FedEx Ship Center counter, where a FedEx team member will scan and print the label for them. I'm eternally grateful for the end result because I love the way my teeth look now, but if I'd had the option of a less painful and invasive option, I would've taken it. During your visit, a SmileGuide will take a 3D image of your current smile, which will be used to create a treatment plan that will be reviewed and approved by a registered UK dentist. It should have come with a fedex reference number. All you'll need is your receipt. Pay a deposit of $250 and $89/month (or less) for 24 months. Download the FedEx Mobile app, visit our label creator from a browser, or visit a FedEx Office or other participating FedEx location., ManyFedEx locationscan help you create a return label in-store. *Half the cost of braces claim based on Single Pay vs. avg. Whitening Bonus Pack. Enjoy that grin. SmileDirectClub needs proof of shipment to honor a refund, so please use a trackable carrier like FedEx or UPS. Smile Direct Club | Impression Kit - YouTube Our SmileShops are located across the UK. A Return Material Authorization (RMA) reference field is optional and can be printed on the label and your invoice, to help you track the status of your return shipments. Contact our Customer Care team at 0800 031 8113 to initiate the return process. For your customers convenience, the email also includes links for scheduling a pickup and finding drop-off locations in the area. Comparison does not include added costs, such as retainers, and is limited to mild-to-moderate teeth correction, as braces may treat additional issues. Either way, well help make the transaction go smoothly with convenient label options and returns solutions. Using lukewarm water, rinse and wipe off the mouthpiece. Call 0800 031 8396 and we'll be happy to help you process your payment for the remaining balance. Please reach out to [email protected] if youd like to pursue a return for an impression kit. Under our 25-month payment plan, you can pay an initial deposit of 73.73, then 73.66a month for 25months for a total payment of 1915.23(1739 financed at 9.9% APR following a soft credit check**). Nighttime Clear Aligners provide a more discreet, flexible treatment plan for customers with mild to moderate spacing and crowding issues. Say goodbye to waiting rooms! Things come up. This payment service is only available in the U.S. I lost the registration code in my impression kit / new smile kit. What happens after you return an impression kit or visit a SmileShop? The customer receives an email with a link and barcode they can use to access the label. Send returns to SmileDirectClub - Returns 981 Industrial Park Road Suite D Columbia, TN 38401 fees (incl. A 1-week supply of bright on contains 1 pen and when used daily will get your teeth to their brightest bright. Credit is subject to status and available to UK residents aged 18 and over. How do I know if Im right for SmileDirectClub clear aligners? You can log-in to see when youre scheduled to change to your next set, which aligner you should be wearing, and how many days and aligners you have left in your treatmentplan. Like any clear aligner treatment plan, patients should follow their registered dentist or orthodontists prescription of 10 consecutive hours of wear per night. What if I think my teeth need more movement at the end of my treatmentplan? Business days are Monday through Friday for commercial pickups; Monday through Saturday for residential pickups. Say hello to Sensitivity-Free whitening and FREE shipping. We recommend using one of the following browsers to access this site. You decide how much time your customer has to print the label, and no charges are assessed until the label is used. Share your concerns with our team and ask about an aligner touch-up. If youre past the initial 30-day window and are not happy with your treatment, you can also return your unused SmileDirectClub aligners for a prorated refund for all unopened and unused aligners. for 25months (1915.23 total, 1739 financed at Rep 9.9% APR variable for 25months). Customers will need to provide their return tracking ID located on the returns label on the bottom of their box. Yes! FedEx Ground PRP is not available through FedEx Ship Managerat fedex.com or other FedEx Ship Managersolutions. Can I reopen it? For information on other FedEx Ship Manager solutions, contact your FedEx account executive. Customers aged 16 to 18 will need to produce a pre-signed parental consent form, either printed out/shown on a mobile phone, or be accompanied by a parent or guardian to the appointment. Youll pay an initial deposit of 73.73, then 73.66a month for 25months for a total payment of 1915.23(1739financed at 9.9% APR following a soft credit check**). Within about 72 hours of receiving your impressions or image, well send you a preview of your treatment plan showing how your teeth will transform. Your customer can then apply this prepaid label to the package as needed and return the package in one of the following convenient ways: The FedEx SmartPost prepaid return label also gives you flexibility no charges are assessed until the label is used. [deleted] 2 yr. ago You can also return merchandise purchased at shop.smiledirectclub.com via our self-serve portal in your " my account " dashboard. The registered dentist or orthodontist assigned to you will review your smile and assess your eligibility for SmileDirectClub aligner treatment If they determine you are not eligible for treatment, the cost of your impression kit or a 3D image appointment is fully refundable. It is a sign that your aligners are working by moving your teeth into a straighter position. You should start seeing some results in as little as 60 days. Source. If so, the store will either include a return label in the original shipment or send a label once you request it. Youll begin wearing a new set of aligners as prescribed, advancing you to the next stage of your new smile. First, decide which of the following situations describes you best. Meet the dentists and orthodontists behind your new smile. For more information, visit Data Security Page, FedEx Express, FedEx Ground & FedEx SameDay, track the status of the return shipment online, download FedEx Express Billable Stamps FAQs, Not available for shipments rated with FedEx One Rate. Privacy Policy. This way, even if a shipment is lost in transit, we can process your refund. These tools equip SmileGuides and lab technicians in performing their work and managing your case file. All you have to do is drop your completed kit in the post! These customers now have the flexibility to only focus onstraightening their teeth atnight. In addition, a Return Material Authorization (RMA) reference field, printed on the label and your invoice, is available to help you track the status of your return shipments. We make three pickup attempts as part of the service. One set costs 99 and is available to purchase toward the end of your treatment. This payment will be refunded to you once your return has been processed. Then, you can simply take your sealed box to a participating location, and a team member will print your label and accept your return on the spot. Lifetime Smile Guarantee refunds UK Impression Kit Return : r/smiledirectclub - Reddit By submitting you are opting in to receive marketing communications fromSmileDirectClub. If an online store has provided a printable shipping label, simply print that label and attach it to your package. You'll wear your retainers 24 hours a day (except for eating and drinking) for the first two weeks. Package & Shipment Details. How do SmileDirectClub clear aligners straighten teeth? During treatment, teeth can sometimes be stubborn and not shift as expected. Contract-only service; contact your FedEx account executive for more information. The FedEx SmartPost Print Return Label is available through the following shipping tools: FedEx Ship Manager. Coverage is limited in remote areas. Include them in a regular scheduled pickup. To get restarted, submit a new Smile Assessment by selecting Am I A Candidate? Only FedEx shipments can be processed at a FedEx location. If one of our registered dentists or orthodontists determines that you are not eligible to undergo SmileDirectClub clear aligner treatment, well gladly refund the cost of your impression kit.