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Please call us directly at 888-404-4363 for an update on your case. DNA Diagnostics Center (DDC) is the world leader in DNA Paternity Testing at home, performing over one million paternity tests each year. If you used the postage-paid envelope included in the kit, 5-7 days shipping to our lab is expected. Human error and other factors can cause the results to be wrong. The results are admissible in lawsuits. Please call our Client Support Center at 888-404-4363 (M-F, 9 AM to 5:30 PM Eastern Time). Hi, Rebecca. I understand the rules of HIPAA thats why I left my email address. N he swabbed his cheek n for some reason round the inside of his lip too. I'm sure they are very accurate. And if the #isnt referenced it could delay results. Once samples arrive, testing takes two (2) business days. Identigene review by a DNA Testing Choice user2018-08-20. (His dna/swab wouldnt be in question as my other sisters had the test at the same time and he is their father). Hi, Jessyca. please help us get this test right because God is looking at we all if we lied. Your samples first arrive to our accessioning department where theinformation on your sample envelopes and order form are entered into our database. I live in KY. How long will it take for the test to get to yall. You choose the 6-digit password yourself, as indicated in kit directions. A report is then generated and viewable online with your designated password. It was founded in 1993 and started carrying out testing four years later. I lost my mailing envelope how do I send it to you. I just did identgene this Saturday and waiting for the results. How long do they hold onto samples? Identigene review by a DNA Testing Choice user2018-07-06, Legal: One father-One child Paternity Testing. For whatever reason my child's father thought I cheated, maybe he was, who knows. How much does the actual lab testing cost to have the test done? I was also not sure what the Combined Paternity Index was and struggled to take any meaning from the table. As a lab that maintains the highest accreditations, we test all samples when they come in and ask for all information again, regardless of whether or not a customer has tested with us before. Our accessioning team should be able to tie your samples with your account. This is the 2nd test weve taken which has made everything a bit easier. Great questions all. Man its been exactly 2 weeks since Ive mailed out the samples and it says yall still havent received em. You did not answer all my questions! Also how do you do a test if the baby is not born yet. This made me feel insecure about the results. Im not sure what you mean by case number? If unable to track, how long does it take to receive samples? Court-admissible results: Identigene has two sets of paternity testing kits: a regular one, and another which can be used in court.It also abides by the New York Department of Health, which imposes a separate set of guidelines for DNA tests. However, certain aspects of the communication were confusing and putting the wet swabs directly into paper envelopes made me worry that there could be cross-contamination of the samples. Please contact us at 888-404-4363 (M-F, 9 AM to 5:30 PM Eastern) and one of our Client Support representatives can help you finish registration. Thanks, I just sent in my samples but im pritty sure we didnt set up an online account and im pritty sure you just have contact #s for everyone,how will this work? He then called me up crying how he isn't our son's father; after getting . To simplify the statement, please look at the formula below: 'John Doe [insert alleged father's name It can take about 2 weeks for the post office to deliver postage-paid mail, so it most likely has just arrived or will be very soon. is there a chance this is wrong? Some customer choose to send them FedEx or even overnight, so they get their results back faster. So it wont affect your results. Hi, Karen. Thanks for testing with us. There was also a set of instructions, prepaid return postage, and a Patient Information & Payment Form. How many locations are tested before its determined the alleged father has 0% probability of being the father? Amazon sells the STK Paternity Test, a take-home paternity testing kit for the parent and child. When we receive a money order with the pay to the order of blank, we do still apply it to the case it came in with. I suggest calling in the middle of the day around 12 noon. March 2, 2022 by howlngthi Can a DNA test come back wrong? Whether for legal or personal purposes, the DNA test results and testing are the same. I was looking for a DNA test to be done at home with simple and easy to follow instructions. Its probably best to just wait till after the babys born. Hi, Clara. However, the only number on this page that looked as though it could be the barcode was in the bottom right corner of the form. The reason is that the DNA is the same for someone, no matter how well or how poorly you swab to collect it. Once samples arrive, an alert is sent to the email address connected with the case. I would have him take one and shove it in his face. Contact us directly at 888-404-4363 (M-F, 9 AM to 5:30 PM Eastern) and one of our Client Support representatives will be happy to help you. I sent off my kit almost 10 days ago. If you have questions, please contact us! Our friendly, expert representativesare ready and happy to help. Good luck Hun! Ive had other customers say the same thing and then they test again and the results are exactly the same. I do not understand why these results, if my daughter does not have characteristics of the nephew and the results gave inclusion to him? By postnatal, I simply meant following birth, no matter the age of the child. I suggest you email us at the following link and we can help you figure it out: https://dnatesting.com/contact/, Hi I have the same issue as you stated is it ok if you email me back. Please tell me did you ever get the answer from lab Corp was identigene wrong because I have a baby who I really believed was my bf he looks like him his family and everything and looks nothing like my ex who they said is the father.something don't feel right. This seemed a lot less certain. Hi, Stefanae. For security reasons, we dont email results reports. Hi I mailed my samples March 25th and you guys charged my card April 4th. Hi, Jayla. We had three kids DNA done, 2 at one lab (we will call them lab 1) and 1 at another (lab 2). I paid online, and included my phone and email on the swab packets. For whatever reason my child's father thought I cheated, maybe he was, who knows. If IDENTIGENE performed the initial test, we will send out another kit free of charge in order to collect samples from the mother. I have not received an email confirming anything. That could possibly make a difference. Youre welcome to call at 888-404-4363. If Jane Doe tested 2 weeks ago from phone number 555-5555 and she is calling again to test now and DNA doesnt change your company could just reprint my test from before and take my money and I would never know..there has to be something on the test results to assure your client it was ran and ran again..my very first test was a split kit because we lived in different states..samples arrived on June 7th but never tested until June 27th last yearI never got an answer for thatthis never set right with me but whateverso I have retested several times to make sure first test was correct and no sample mix up happenedresults come back the same but each time I found out that your system some however keeps linking all my test together..by payment or phone number etc. Also with great reviews and in my budget. Hi, Marie. You can see our accreditations here: https://dnacenter.com/about-ddc/accreditations/. Please call for more info at 800-681-7162. And as Im aware that looks dont determine anything but there is so many similarities but also the timing doesnt add up its just not possible. Perhaps the only factor that changed is where you tested your samples. Hi, Alante. If our names are in your system the lab could have seen a test was done on us 2 weeks ago and just sent me the same results. Please call us at 800-344-9583. Once they do arrive, youll get an email from us. However, going back to my account, I was pleased to find a document, available in English and Spanish, that provided explanations of various aspects of the report. Hi, Ciara. Hello, I got my daugher and the possible father of my child tested and it came back 0% I dont understand because she looks like him a lot and she is really white like us both. In your case, since the results were negative, the samples were re-tested by a different person, just to be sure. Please help, Hi, Hunter. As mentioned in the instructions, if customers want their samples to reach us faster and dont mind paying for postage, theyre always welcome to send the envelope priority mail or via FedEx. If you were issued results for the first test, then thats an indication that enough DNA was able to be extracted for testing, despite the smoking, brushing teeth, and eating beforehand. Hi, Tia. identigene results wrong - pexpo.in Thank you for contacting Identigene. Thank u for your answer. Without more details in your comment its hard to give a specific answer. Fairfield, OH 45014. I hope this helps a bit. Hi, Martha. Hello the tracking number on the pre paid envelope does not work. If theyre a little too wet, just waving them in the air for a minute should do the trick. If so, you may need to contact the embassy in Uganda for further information on DNA testing. But the device to which I had the results downloaded onto crashed and the results were gone. If the DNA samples for the second test are for the same people who did the at-home test, then the results will be exactly the same. As with all tests, there is always the chance that you will receive incorrect results. review on March 29, 2018 Their home testing services start from $199, and have an accuracy of 99.9%, without testing the mother. The testing processes are extremely controlled and results are guaranteed accurate. Anyway after my son was born he wanted a test. Also we sent off in winter so could the climate have affected it or could the package have gotten damp but dried before getting there resulting in negative test? Paternity Test Results Simplified - HomeDNA Paternity This document wasnt as easy to see in my account as I would have expected and would have been quite easy to miss. If alleged father used his DNA swabs and placed them n his envelope and the alleged childrens will the lab detect that or give a positive even tho the childrens DNA was not taken.. asking on behalf of family member. We do strongly recommend including a sample from the biological mother because there is a rare chance the results will come back inconclusive without her. My bf and I received negative results. You should get an email from us anytime. That can only happen if different DNA samples were submitted for testing. Its also important that all parties mail the samples together, so theres no chance for tampering. Can you please update about your experience with Identigene? I mailed off my DNA tests last week. and the alleged father must be excluded. Has anyone heard of the Identigene test being wrong? - Page 2 Hi! hence, u should not doubt d authenticity of its result. We have a non-invasive prenatal paternity test, which is why I made that distinction. What a great question! If you were given conclusive results the first time, adding the mother wont make a bit of difference. Hi, Julia. If youd like to modify any information, youll need to call Identigene directly at 800-344-9583. Well, I dont know what to sayIts also not possible for a highly-accredited lab like ours to issue a positive probability of paternity if the man tested is not the biological father. I took the test on a Monday and when i called on Wednesday, they answered my call pretty quickly. Hello i did a swab test , i watched the alleged father swab and put it in the envelopes, i put gloves on and swabbed my son he is currently 6 months so the swabs were a little damp when i put it in the envelope. Youre welcome to contact us at 800-344-9583 for more info. DNA collected via cheek swabs is every bit as effective for testing as a blood sample. Those results show that the grandparent and child are not related. I have everything else for the test. Please have the possible father call us directly at 888-404-4363 (M-F, 9 AM to 5:30 PM Eastern). If you have not heard from us please give us a call at 1-888-404-4363 Monday through Friday 9 a.m. to 6 p.m. E.T. I wish Id done it sooner, Identigene review by a DNA Testing Choice user2016-06-30. On the report I got, it says Case 00000**. My sons mother and I havent been s couple for three years so this is part of a bigger story. Hi, Walter. What happens when I receive the email if I cant access the account to view the results? If you didnt give us an email address, we cannot communicate with you about the status of your test nor can you access results. Most kits in the stores now have trackable mailers. If so, this will be helpful to you: http://dnatesting.com/new-york-paternity-tests/ If you have any questions, feel free to contact our Client Support Center at 888-404-4363 (M-F, 9 AM to 5:30 PM Eastern). Chances are its just fine. It started with Thank you for choosing DDC to perform your DNA test. (which I didnt think I had) and made no mention of Identigene. But this would not affect results. Arizona, all Identigene testing is done in-house at our highly-accredited lab, so you can rest assured about the accuracy of the results. i mailed in my paternity kit without paying. Hi, Lola. The child in my case is over 20 so thats postnatal right? Our parent company, DDC, does this type of relationship testing. Once samples arrive at the lab, however, results are posted in 1-2 business days. I see youve contacted our Client Support Team about your case, which is great. Hi, Sasha. It then went on to provide details about how to interpret different sections, including the paternity index and probability of paternity. At IDENTIGENE, we know the importance of DNA results and how they can be life-changing. I had relations with two people of the same family, being uncle and nephew. But how do I know for sure your company ran the second test. My daughter and his dad had paternity test which was negative.both their picture was send with the blood i want to know why because blood can reveal if is biological father. Is the other possible father a close biological relative to the man who was tested? HomeDNA and GPS Origins). However, I was a bit confused, as this email was from DDC. Physical characteristics are never an absolute indicator of biological relationship: only DNA can determine that for sure. Identigene review by a DNA Testing Choice user2018-01-08, Its been a whole thing, from the moment i got the kit to the moment i got the results. Hi, Lesedi. The IDENTIGENE paternity test is easy to use by collecting samples using the simple and painless . Hilly thank you for sharing your story, it gives me a little hope! You say sometimes unintentional mistakes are made. Hi, Elias. I completed the registration and paid the lab fee online on 03/05/16. i put it in the big envelope and it came through just a tad bit. But the child lives in Texas how is this possible and can you give me any advice on what I can do? We cannot discuss it here in a public forum due to HIPAA privacy regulations. I registered and paid for my test online and I placed the samples in the postage-paid envelope and put them in the mail. This company is either incompetent, or a scam, Im still reaching out for legal representation to find out exactly what is going on. This is why the accreditations we hold as a laboratory are so important. So 2 weeks later we retested and I drive to the other parties home and we did it together and mailed to your lab. Fortunately the result was as I hoped, Identigene review by a DNA Testing Choice user2017-04-22, Needed another legal test later and identigene meant I already knew the outcome, Identigene review by a DNA Testing Choice user2017-02-28, Nightmare trying to get answers out these people, Identigene review by a DNA Testing Choice user2016-10-01, I wasnt at all surprised about the result and I know my ex wasnt even tho she said she was. You wont be able to log in to your account until the report has been posted. I have done 2 paternity test and one was from DDC and other from court in my country. This started by explaining a bit about DNA and the processes that had been used in the analysis. we forgot to give the pharmacist who who did the mouth swab the 90$ lab fee money order and no one said anything so i guess it was cool. I took a test in 2016 from your company before the merger to DDC, the test came back negative. Yes, your test would have been run twice. Had the test been a legal, witnessed test, it would have names. If you need your sample to arrive earlier, consider another mailing option such as 1st class USPS or FedEx. They do not answer their phone AT ALL. Give us a call at 888-404-4363 to arrange for legal testing with court-admissible results. Once allinformation has been added to our database, samples are prepared for DNA extraction. We dont put names on at-home tests since we have no way of confirming the names associated with the samples are real or if the samples belong to who participants say they do. Rather than trying to have a back-and-forth conversation online, it would be much simpler and faster for you to call us directly at 800-344-9583. Filed Under: Paternity Testing, Resource Center Tagged With: DNA Test, DNA testing, IDENTIGENE, Legal Paternity Test, legal paternity testing, Paternity, Paternity Test, I mailed my stuff of on 2/6/15 yall cashed my money order on 2/13/15 and I still didnt get my results yet but I did not have a order form but filled the envelope out so were my results at my name is Tia Bailey please would like to know my results thank you and may God bless you. How accurate are DNA swab tests? Ive tried to redownload the results but it keeps failing. The first time we did a split kit ( cause we live 5 hours apart). I am not sure that I put a six digit pin. Nobody answers please help. Fill out a sample envelope for each participant and be sure to fill out the order form. At IDENTI GENE, we know the importance of DNA results and how they can be life-changing. There was a helpful list of instructions that told me how to access my results in the account Id set up when registering the kit and paying the lab fee. Your blog comment may be made public, so please do not include confidential information about your case. Im trying to register my kit online but the barcode is not working. Identigene Paternity Testing Reviews - DNA Testing Choice So you can only log in once you receive an email? There wasnt much information about what the kit would include. Using the address in your kit instructions, you can just put the sample envelopes in a regular envelope and mail them off to us. Since its been 2 calendar weeks for you, they must be just about here. Even the conceiving time is offIm so confused. If all the items required for processing are not present, your test will be placed on hold. Something to consider. Like a brother, father, or son? We follow very strict procedures, but because human beings handle samples, there is always an extremely slim chance of some kind of error along the way. Would a blood test possibly show a different result? Were done in total 5 DNA tests with the alleged father in two large reliable laboratory. Hi, Lexi. Just trying to get an update on my info .. ive been through the proper chains as i know .. please help. Back to our scenario. All rights reserved. Well, thats strange! I am 110% positive he is her dad (there are definitely no other possibilities), I just want to test to prove it to him. I cannot remember what email was used how do I fix this??? Identigene review by a DNA Testing Choice user2018-01-23. Hi, Chan. 0 stars for this company bad selling practices! It is coming from Fayetteville North Carolina. The site said 1-3 business days to mail to you guys and here youre saying 5-10 days?! However the email said he was excluded as the father. This IDENTIGENE DNA paternity test collection kit provides fast, accurate, and confidential results in just one business day, once samples arrive at the lab. What We Do 1. I emailed you on May 18, 2017. For example, a possible father may tell us the DNA he submitted for testing is his own, but the lab has no way of knowing if it really was his or if he submitted his buddys DNA instead. Please contact us at 800-344-9583. I got a home test taken with my child and her father and the test said that he wasnt the father. Please call us directly at 888-404-4363. I cant even login it say account inactive.. i paid good money for this.. what is going on. Once your samples arrive and the money order is processed, an account is automatically created for you. Yes, a paternity test can be wrong. Recently tested with my son and his alleged father. Cheek swabs are designed to scrape cheek cells from the inside of the mouth, which makes a much more viable sample. Email communications are only sent to the email associated with the case, which is hers. Hi, Kimberley. It is for internal use only. When testing for legal reasons, a third-party must witness the DNA collection process and verify the identity of each person being tested. I check my email everyday and check my account online everyday and its been 2 weeks, and it still says youre waiting for my samples. So there could be a delay in getting your report. Hi, Mercedez! I was only testing myself and the alleged father, so didnt need all three, but was impressed that these had been included at no extra cost. Maintaining these accreditations includes regular inspections by the accrediting agencies. (A witnessed collecting is required when testing for. I used 21 Marks e 27 Marks were done 4 home tests and 1 legal test(uncle, mother, child) and 1 home test was done with the two supposed father at the same time. Per HIPAA, we have to ask for three identifiers before speaking to anyone about a casephone-number recognition is used as one of those, and so we only have to ask for two if a known customer calls in.